Facebook Ads Steal Credit Card Information

On April 17, 2024, specialists from Recorded Future discovered a fraudulent campaign with Chinese origins that had targeted Facebook users. They named it Eriakos after the content delivery network (CDN) oss.eriakos[.]com that scammers used in most cases.

In brief, scammers created a selection of fake shopping websites that impersonate well-known brands and advertised them through Facebook ads. These sites lure people into buying from them by offering huge discounts (53%, 75%, etc.) that are available for a limited time. Additionally, scammers use different tricks to bypass automated detection systems to avoid being blocked.

The final goal of this scam is to steal confidential data, particularly payment information. As it usually goes for delivery orders, the user should specify their delivery address, postal code, phone number, email, and real name. And as the site is controlled by cybercriminals, they’ve managed to gather all the sensitive data input in a rather easy manner. To top this all up, the payment is also done on the same scam page, so all the bank card data will get to the frauds, too.

Eriakos Facebook Ads Scam Details

Researchers discovered a total of 608 fraudulent websites that imitated popular brands. The scammers used several tricks, which we will discuss further, to avoid detection and continue their malicious activities.

Social Engineering

This classic tactic in online fraud aims to prevent the victim from taking time to think. The fraudulent site uses a countdown timer with text like “Time left for the sale: xx:xx”, which resets upon refreshing the page. This advertisement also includes “reviews from people” who supposedly bought the product. In reality, these reviews are fake and serve to lull the victim into a false sense of security.

Detection Avoidance

Users primarily land on such sites through Facebook ads. Researchers noted over a hundred Meta Ads related to a single fraudulent site can appear every day. To avoid automated detection systems, scammers designed the sites to target mobile users exclusively. This means that before opening the site, a check based on referrer and user-agent headers is performed, and if the site is accessed from a PC, it simply doesn’t open.

CDN and Domain Registrar

Another noteworthy detail is the domain registration location. All their domains were registered with Alibaba Cloud Computing Ltd. They also used a single CDN oss[.]eriakos[.]com. On the other hand, the www subdomains were registered under Cloudflare. This should have mixed the tracks for anyone who was about to research the scam.

How To Stay Safe

Today, we increasingly see fraudulent schemes targeting human inattention or lack of awareness. To avoid falling victim to such schemes, users should be particularly vigilant when making online purchases. I recommend refraining from buying items advertised through social media ads. Instead, consider purchasing the desired item from official stores.

If you still decide to make a purchase through marketplaces, be sure to conduct your own research and investigate the store, the seller, and the desired product. Do not rely solely on reviews directly on the current page. Instead, search for the product online. Use a URL scanner to check the online store’s address. Finally, check out our post on this topic.

Consider using anti-malware solutions as an additional preventive measure. GridinSoft Anti-Malware includes an Internet Security module that can automatically block suspicious and fake websites.

The post Eriakos Scam in Facebook Ads Targets Personal and Banking Data appeared first on Gridinsoft Blog.

Fake Shop Online Scam

Among all the online scams one that I stumble by particularly often is fake online stores, which today are perhaps the most common type of scam. This is not surprising, as the events of the last 4 years have given a significant boost to e-commerce and online shopping. Unlike legitimate stores, these shops will never send you any goods whatsoever, or, in the best case scenario, just a cheap counterfeit from China. The reason is that the store essentially does not exist. If you have a more detailed look, you will see just a landing page made with a template that contains pictures stolen from other sites and a payment form.

The main signs that a store is fake include overly huge discounts (usually between 50% and 95%) and urgent calls to act quickly (such as “3 hours 59 minutes left in the sale” or “only 4 items left at this price”).This is obviously false, and you may see the countdown resetting upon refreshing the page. Another sign is exclusively positive reviews combined with the inability to leave your own feedback. Also the “About Us” and “Contact Us” pages have some distinctively senseless text. It often contains vague, abstract text, and sometimes this section is unfilled at all. The contact form may also list (if at all) the address of a random pavilion in China and a nonexistent email address.

To make the scam page more visible, con actors launch aggressive advertising campaigns, typically on social media. They often prefer Facebook to other platforms for its massive audience and well-known advertising engine. Interestingly enough, the latter, albeit having sturdy protection against traffic arbitrage, shows a rather poor counteraction to this type of scam.

How Does it Work?

Allow me to briefly explain how this works: using online website builders, crooks create themed online store templates, typically for clothing, shoes, home decor or other popular items. All product photos are usually taken from legitimate online stores; you can verify this by performing a reverse image search. Scammers register it on the cheapest domains like .site, .top, .fun, or .store, and then just wait for the victims to come by. Typically, these are one-day sites that do not stay online for long.

The only functional button on such a site is the “buy” button, which, once clicked, prompts you to enter the recipient’s address and pay for the item. Obviously, no one will send the item. Even when the buyer actually receives something, as I said, it is usually the cheapest replica from Temu or Aliexpress. Some scammers even surprise by sending a box of trash instead of the expected package or an old T-shirt instead of a branded one.

Potential Risks

There are several risks involved here. Firstly, you risk losing your money. Although these sites often guarantee a money-back, be sure, no one will refund your money. The second risk is the exposure of confidential information. Scammers obtain all the details — full name, home address, email, and card information. This is a great jackpot for crooks, who may later attempt to use this information for further scams. In some cases, these details may be sold on the Darknet.

If you have fallen victim to a fraudulent online store, it is important to take the following steps to minimize damage and attempt to recover your money. First, contact your bank and report the fraud. This might help to get your money back. Then, disable the option for online payments on the card you entered on the fake site. If possible, take screenshots of all transactions and any correspondence with the seller (if any).

Crypto Scams

Another prevalent type of online scam is cryptocurrency fraud. This works almost the same way as in the previous example. Scammers use templates to create many identical websites that differ only by name. These sites often associate themselves with celebrities, such as Elon Musk, Bill Gates, Vitalik Buterin and other renowned persons of the crypto world.

Fake website

Social Media buttons on the fake website

An average guy, that has no idea that the link to their profile is on a fraudulent site

These sites operate in several different modes: as exchangers, trading platforms, or airdrop scams. Modus operandi of all of them is rather simple: pretending to be something, while not being it, and instead either stealing users’ money, cryptocurrency and personal data.

The main risk of this scam is the scammers withdrawing funds from your wallet. By gaining access to your private keys, scammers can easily transfer all your funds to their addresses. In the case of fake airdrop distributions, the website may use a smart contract with malicious code. After connecting, the “drain” script activates, automatically transferring all funds from the connected wallet to the scammer’s wallet. They also happily help themselves to the data that users leave during authentication. Such manipulation may end up with identity theft in future.

Targeting Ways

Main promotion ways for crypto scams differ from ones used by other scams. Frauds typically launch massive ads through TikTok, Instagram and other similar platforms with short content. By abusing indexing mechanisms these platforms use, they can reach an enormously wide audience in just a few days.

If you become a victim of a crypto scam, you must gather evidence. Take screenshots of all transactions, any correspondence (if available), and related websites. Then, contact the bank authority and the service that provided you with the hot wallet. You can also contact their support team to get more detailed instructions on how to report the fraud. After all, change your account login details, especially if you use that password on more than one site.

Online Scam: Phishing

One of the oldest types of online scam is phishing. This attack relies not on technical, but human factors, which in fact makes up for its longevity and effectiveness. Scammers create exact replicas of the login pages for popular legitimate services. Most commonly, these are Microsoft Azure, Apple ID, Amazon, PayPal, and less frequently, social media.

These pages look identical to the real ones, but almost always have a different URL. The most recent phishing scams, as of mid-2024, are hosted on Microsoft Azure service, which adds a well-noticeable particle in URL. This is also the reason why phishing scams bypass most of the filters. Such are extremely short-living, staying online for just a few days.

Falling for this scam risks giving your login credentials to scammers, which can lead to further problems. This could result in losing access to your account, as scammers may log in and try to change the password. If you use the same password for multiple accounts, the security of those accounts is also at risk.

One particular promotion ways phishing scams exploit for all the time is email spam. Crooks that stand behind all this launch a mass-mailing campaign that comes to the users as a routinely-looking message which asks to update some stuff related to the account. The link to the phishing site is additionally masked by anchoring it to a piece of text that contains the legitimate URL.

If you become a victim of phishing, regardless of the account type, the first thing to do is change your password. This action will block the scammers’ access to your account. Next, enable two-factor authentication (2FA) on any accounts that might have been compromised if not already enabled. I recommend using 2FA wherever possible.

Fake Job Online Scam

Fake job scams is a particularly novice type of online scam that targets people searching for employment. They particularly aim at ones seeking for a remote job – a rather widespread demand since 2020. Scammers that operate this kind of fraud stand off by being pretty inventive and avoiding using templated websites.

There are several types of this fraud that are met the most often. The first one involves performing simple online tasks for a reward. Tasks might include clicking on links, watching advertisements, or viewing videos. However, the pay for these tasks is so low that earning $10 could take a week of watching videos. In exchange, that site takes quite a lot of users’ personal information, and will likely sell it for much more than the pathetic sum they promise as the reward.

Social Media As a Communication

Another type of job online scam mostly takes place on social media. The victim stumbles upon a site that offers a “well-paid remote job” by seeing an ad on social networks like Facebook or LinkedIn. In most cases, the website the user sees appears legitimate, making it difficult to suspect anything wrong. Further, the site asks the victim to fill out a form on the website and provide information about themselves. In some cases, people may see the payment request, allegedly for handling document processing or training. After this payment, the site completely stops responding; all the ways to reach the site back appear non-functional. Scammers simply disappear with all the users’ personal data and, optionally, the payment.

The third variant of this scam resembles the first but differs in operation. Scammers find potential victims on social networks and offer them a good passive income opportunity. This involves performing simple interactions with a website daily, promising a good reward for these actions. Initially, victims are allowed to “withdraw” a small amount. Later, victims are encouraged to “upgrade their task level” by paying a certain fee. But once they do this payment, the cost of tasks increases. Scammers continually persuade the victim to upgrade again and again. When the victim attempts to withdraw funds at a certain point, the website simply starts spitting out errors. Scammers may reassure the victim that the issue will be resolved soon. Finally, they disappear, stop responding, and the website likely ceases to exist.

Potential Risks

In most cases of this type of online scam, all money transfers occur through cryptocurrency. This practically eliminates the possibility of retrieving funds or identifying the scammers. The main risk, however, is the leakage of personal information. Considering that people happily share SSN, ITIN and other sensitive documents, with fair expectation that it is needed for the job, the possible damage goes far beyond what other scams can do. Another edge of the risk is financial loss, a small one in the case of “document processing”, and a much larger one (up to several thousand dollars) with the “task updating” scheme.

You should practice basic internet hygiene to avoid falling victim to such scams. Approach any offers of easy money with suspicion. If you’re promised large sums for simple tasks, it’s likely a scam. The same, if you’re asked to visit a previously unknown website for job searching and fill out a form, don’t rush. Please perform your own research, Check the site on our URL checker, Google it, and read reviews. In most cases, this will shed light on the situation.

If you’ve become a victim of such a scam, first stop communication and block the scammer. Then, report the user on the platform where they contacted you. Find the website on review platforms and leave a detailed review describing your situation to warn other users. If you’ve provided confidential information (like credit card details), block the online payment option and inform your bank that your card details have been compromised. This will prevent unauthorized transactions using your card. If you’ve entered your passwords anywhere, change them immediately.

The post Signs You’re Dealing With an Online Scam appeared first on Gridinsoft Blog.

How Do Amazon Scams Work?

Scam artists use deceptive methods such as social engineering to trick people into thinking they are being fooled by the Amazon scams they create. New scams are found every day, thanks to these fraudsters. They pretend to be actual representatives of Amazon to lure you with enticing offers you can’t refuse. They’ll ask for your credit card number, money, orde purchase from them.

Common Amazon Scams

1. Unauthorized Purchase Scam

Cybercriminals can abuse a customer’s account by fraudulently requesting expensive merchandise they don’t intend to purchase. They’ll often do this by using a phishing email or phone call. Crooks can ask customers to reveal their credit card information during a phone call or visit a phishing website. If customers comply, cybercriminals can drain their bank accounts through the sale.

2. Fake Technical Support

Scammers are impersonating Amazon employees and contacting people claiming there’s a problem with their accounts or orders. This is to steal personal and financial information, take money from you or gain access to your computer. Messages are accepted via phone calls, emails, texts, and even Messenger (Facebook). Regardless of the method of communication, the ultimate goal is to obtain consumers’ personal and financial information. Scammers have successfully obtained social security numbers, sensitive banking information, driver’s license numbers, credit card information, tax IDs, and other personal information. Amazon states that the company will occasionally contact its customers, but the company “will never request personal information via email, text messages, or phone calls”. Additionally, Amazon will never request payment outside of the website and will never request remote access to your device.

3. Malicious Links with Amazon impersonation

This method of data theft relies on the victim believing an Amazon email scams or text message is from Amazon. They’re instructed to click a link or open a message to address a technical issue with their account. However, this site is completely controlled by crooks who send you spam messages. Wherever you click or whatever you type – it will end up on their screens. Since such sites usually ask for login credentials, banking information or similar personal data, it will be pretty dangerous to share it with less-than-trustworthy actors.

4. Amazon Gift Card Scam

Gift cards are only accepted for purchases on Amazon. They can’t be used for any other brands or retailers. They can’t use them for any legitimate sale or transaction outside of Amazon. Additionally, you can’t use gift cards from other brands or retailers to make a payment on Amazon. Redeeming a gift card to your account must be done on Amazon’s website. Only use gift cards for other retailers and brands in their respective locations. You can utilize gift cards that include a card network brand (e.g., Visa, MasterCard, American Express, or Discover) at stores that accept these cards. However, please don’t give them directly to an individual for payment. Do not provide gift card information (such as the claim code) to someone you don’t know or trust. Always verify the identity of anyone requesting gift card information.

5. Amazon Payment Scams

Con artists often convince you to pay for their products outside Amazon’s secure payment system. They’ll offer discounts or incentives if you pay via PayPal or Western Union. However, paying them in that way makes them free to cheat with your item. Because the payment was made outside of Amazon’s platform, the buyer protection mechanisms won’t be helpful in these circumstances. Additionally, merchants likely will delete an account after this event.

6. Prize Amazon Scam

This message appears as a notification to users that they have won a prize. However, to receive it, they must click on a link – that is apparently malignant. The website is controlled by scammers who will either steal your username and password or make you pay for a “prize” you’ll never receive. Crooks may also apply using a spoofed payment page, which means exposing your bank card details.

How To Identify An Amazon Scams?

• Check the email thoroughly. It probably needs to be more accurate if it has grammatical errors, unclear terminology, or indications of machine translation.
• Examine the tone of the message. A clear indication of a scam is a sense of urgency or desperation. Depersonated appeals (“Dear user” instead of mentioning your username) may be another marker.
• Be cautious of emails you are not expecting. It is surprising to hear about the discount on an item you’ve never been interested in, ain’t it? Don’t be naive and review things through genuine websites.
• Request to pay in a different payment method. Circumventing the Amazon payment mechanisms breaks the User Agreement, so both yours and the merchant’s account can be banned. More commonly, such a trick is a way to make the refund impossible.

How to report scams to Amazon

If you receive unsolicited communication from anyone claiming to represent Amazon, report it immediately. The most effective way to write the scam is to report it through Amazon’s website:

1. Log in to your Amazon account on the mobile app or official website.
2. You can access Amazon’s official customer service site by visiting the following URL: Amazon’s Customer Service.
3. Navigate to the “Help” menu options and select Security and Privacy > Report Something Suspicious.
4. Choose from the options, depending on how you responded to the suspicious communication.
5. Make your report include as much information as possible. Examine the letter to get the merchant’s name, address, and screenshots of the correspondence. Pics of your chat and its offers will work out as well.

How To Prevent Amazon Scams

1. Never send money outside of the Amazon payment systems.

Amazon provides a secure payment system to protect buyers and sellers during transactions. Always ensure that all payments for purchases are processed through Amazon’s official payment system. Avoid any request to send money via direct bank transfer, wire transfer, or any third-party service outside Amazon’s platform. These requests are typically signs of fraud, as they bypass Amazon’s safeguards and make it difficult to recover funds in case of a scam.

Why it’s important:

• Ensures buyer protection policies apply.
• Prevents exposure to fraudulent schemes.
• Facilitates easier tracking and dispute resolution through Amazon.

2. Avoid clicking on suspicious links. Log into your Amazon account by visiting their page or using the official app to check something.

Phishing attacks often use deceptive emails or messages containing links that appear to be from Amazon. These links may lead to fake websites designed to steal your login credentials or install malware. Instead of clicking on links from emails or messages, always manually enter “amazon.com” into your browser or use the official Amazon app to log in and check your account, orders, or any notifications.

Why it’s important:

• Protects your personal and financial information.
• Avoids exposure to malware and phishing scams.
• Ensures you interact with the genuine Amazon site.

3. Never divulge personal information or credentials to anyone who claims to be representing Amazon.

Amazon will never ask for sensitive information such as your password, Social Security number, or credit card details via phone, email, or text. Be cautious if someone contacts you claiming to be from Amazon and requests personal information. Do not provide any such details, as this could lead to identity theft or fraud.

Why it’s important:

• Prevents unauthorized access to your account.
• Protects against identity theft and financial loss.
• Ensures your personal data remains secure.

4. Call Amazon to verify if you observe anything questionable or unsure about someone acting as their representative over the phone.

If you receive a phone call, email, or any other communication from someone claiming to be from Amazon and you are uncertain about its legitimacy, do not respond or provide any information. Instead, contact Amazon directly using the customer service number listed on their official website to verify the authenticity of the communication. This step helps you confirm whether the contact is genuine and allows Amazon to take action if it is a scam.

Why it’s important:

• Provides direct confirmation from Amazon.
• Helps in identifying and stopping fraudulent activities.
• Ensures peace of mind by getting accurate information from a trusted source.

The post Top Amazon Scams to Avoid appeared first on Gridinsoft Blog.

How Do eBay Scams Work?

As the platform offers exceptionally flexible options for putting goods for sale, there are a plenty of options for scammers to stick to. However, most of eBay scams follow the same pattern. Rascals create fake listings that include misleading information or prices. In addition, these sellers may send fake or broken items or convince you to send money outside of the eBay platform, where you won’t be able to submit a dispute. In many cases, scammers use social engineering, which makes it difficult for victims to see red flags.

How To Spot eBay Scams?

Most scams on eBay involve fraudulent listings or misleading sellers. Here are some red flags that may be a scam:

• The listing is rather new. Because scammers don’t want to be caught on the hot seat, they complete the sale quickly. This rule though does not apply to certain items, such as tickets to an upcoming event.
• There is no history of reviews. There may be legitimate new sellers, but be wary of those who don’t have reasonable eBay review history. Alternatively, reviews may be present – but quite dubious ones. Crooks may hijack a page with genuine sales in the past, change the listing info to a completely different thing, but keep the reviews. This is called review spoofing and is quite a popular trick in shopping scams.
• Too low a price. Any fraudsters, including ones that do eBay scams, commonly attract their victims by offering explicitly low prices. So, if it looks took good to be true – it is probably not true.
• The seller asks you to contact them outside of eBay. Any reasonable seller will use eBay’s payment and communication systems. This is the only way to ensure you are protected by the money-back guarantee and buyer protection. On the other hand, scam actors will try to avoid anything that may legitimize your refund request. Aside from this, such communications can result in the suspension of your account.
• Seller asks you to use a third-party payment system that you cannot cancel. Payment options like cryptocurrencies, wire transfers, Cash App, Zelle, or Venmo are impossible to trace. This prevents you from getting a full refund and contradicts eBay’s payment method policy.
• Switching from low-priced to higher-priced items. Sometimes scammers will first sell inexpensive items (for example cheap jewelry or stuffed toys) and then start to offer much more costly stuff. This is done to supplement their reviews and raise the seller’s rating artificially.
• Delivery times are too long. Usually, the delivery of most goods within one country takes little time and is a week or two (at most) if it is a large-sized item. Unexpectedly long delivery times or high shipping costs may indicate that you are dealing with a scammer. At best, the seller may represent false facts about itself, and deliver things from far away.

TOP 5 Most Common eBay Scams

1. Empty box and “photo only” scams

eBay scammers post popular or hard-to-find items, bargains on the latest gaming consoles, video games, or vintage items (such as sold-out Lego sets). But covertly, in the description, they indicate that the ad is for the box only. In an alternate version of this scheme, scammers sell sought-after and expensive items at a meager price, with somewhere in the ad stating, “This is for the photo only” or “The actual item may be different from the photo”. When you receive your package, you will find that you have only purchased a photo of the item. Read each ad carefully to ensure you understand precisely what you are getting.

2. Non-delivery of items not covered by a money-back guarantee

In this scam, sellers never ship the items you paid for. Ideally, eBay should cover losses from such blatant fraud. However, there are certain situations where the money-back guarantee does not cover purchases. This insurance do not cover the following types of goods, thus you cannot rely on it in the case of a scam:

• Digital content (NFTs and other intangible goods)
• Services
• Real estate, websites, and businesses for sale
• Travel tickets or vouchers
• Certain types of commercial equipment
• Cars (these are covered by Vehicle Purchase Protection instead)
• Items sold by Sotheby’s

3. Shipping Items with an intentionally wrong name

In this scam, the scammers go through the sale as they should, and you get a tracking number and no problems with the payment process. However, when you receive the package, it contains your correct mailing address but the wrong recipient name. Thus, the scammers hope you will consider the parcel a mistake and return it. If this happens, eBay will consider the transaction returned or rejected. So you will no longer be covered by the eBay Money Back Guarantee, which means you can’t dispute the sale. Instead, check the address on the package. If it’s your package, open it to ensure it’s the item you ordered. If it doesn’t match, contact the service support to let them know that the item doesn’t fit what was in the listing.

4. Counterfeit or fake goods

eBay is full of listings for high-quality merchandise. But scammers often put up fraudulent or counterfeit items and try to sell them for the price of the original. These listings often contain paintings that are not original (stolen or faked). You can do an image search using tools like Google Images or TinEye to see if the photos are being used elsewhere. Also, you should be careful if you’ve gotten to your the listing page from a social media post. In addition, some scammers post on social media about authentic items and then link to an ad with a non-genuine, fraudulent, or off-brand item. If the listing says the thing is genuine, but you received a fake thing, report it to eBay and ask for a refund.

5. Trashed or Non-Existent Cars on eBay Motors

Buying a vehicle through eBay Motors can be a great idea. However, like any big purchase, it makes you a potential scammer target. During eBay services car scam, scammers put up a listing for a vehicle accompanied by a story about the reason why they need to sale the vehicle immediately. Usually, these stories are about family members who are sick or leaving for the army. Then, the scammers will demand a wire transfer or irrevocable payment before “sending” the car to you. Sometimes scammers will require payment with gift cards. However, only when you send the money will you see no vehicle and no money.

The alternative option for such a scam involves an actual car, which you receive in the end. However, its configuration and technical condition is usually completely different from what you’ve expected. Such a scam lot may have a price only a bit lower than the others, with a story like I’ve mentioned above. But in fact, the rig you’d receive will be a rusty, underpowered or damaged beyond any repair.

What to do if I’m a victim of a scam?

If you’re reading this, you’ve probably faced eBay scams at least ones. If so, you can take the following steps to get your money back as well as protect others from scams:

• First, open a refund request with the seller. eBay will deal with your after you try to resolve it with the seller.
• Be wary of sellers who constantly ignore you or claim to be “working on” resolving the problem. It’s possible they’re just trying to extend the scams they don’t want to report.
• If you can’t solve the problem, report it to the seller on eBay.
• If the seller does not helps resolve the problem, be sure to leave negative feedback about the seller. This will help warn other potential victims.
• If you paid through another platform, contact that platform’s support and request a refund if possible.

What Does eBay’s Money Back Guarantee Cover?

The eBay Money Back Guarantee helps protect buyers and sellers. But to do so, you must follow the policies. For example, you must always complete and pay for items on eBay.com using approved payment method to be eligible for a refund. In addition, as a buyer, you are entitled to a money-back guarantee if:

• You did not receive the item as promised by the seller.
• The item you receive does not match the seller’s listing. This includes receiving the wrong or damaged item.
• You are trying to return the item, but the seller is not following the policy in his ad.
• The thing you bought is not on eBay’s excluded items list.

As a seller, you must follow the platform’s policies, which include the following:

• Delivering items as described in the listing.
• Complying with the stated return policy.
• Assisting as much as possible with the resolution if the buyer reports a problem.
• Taking action within the required time frame.

How To Avoid eBay Scams?

Knowing how to avoid scammers on eBay can provide a safe and positive experience. Here are ways the shoppers can protect themselves from questionable sellers:

• Always read the fine print of any listing you want to bid on carefully, and make sure you understand the seller’s return policy and whether eBay’s money-back guarantee covers the item.
• Examine the seller’s history and inventory for any indication that they may be a scammer.
• Document everything throughout the transaction, from purchase to delivery.
• Please don’t click any links or open attachments in unwanted emails or messages.
• Always use the built-in platform to communicate and interact with sellers. Do not go to third-party messengers.
• Never pay for items outside of eBay or through payment services through which you cannot get a refund or initiate a chargeback.
• Don’t give the sellers your personal information.
• Know the actual price of what you’re buying, and don’t fall for “too good to be true.”
• Be wary of listings that sell for a short time, especially expensive or hard-to-find items.
• Track your package and take action within the time limit set by the delivery policy.

Unfortunately, eBay scams are still relevant, even though the service tries to provide a safe marketplace for buying and selling. However, the awareness outlined in this article and know how to spot the obvious signs of a scammer can help keep you safe.

The post eBay Scams appeared first on Gridinsoft Blog.

The Rise of TikTok as a Shopping Hub

TikTok, known for its engaging content and for starting the trend of reel videos, has now got shopping functionality, attracting businesses to connect their stores with it. Thus, a staggering 48% of TikTok users have reportedly made app purchases, as The Better Business Bureau noted. This surge in e-commerce activity brings the peril of scams, where false advertisements and deceitful practices threaten to exploit the unwary shopper. Especially when the target audience is teenagers and youngsters who have no idea what scams are on the internet.

Understanding Scams on TikTok

We’ve looked at Instagram scams before; things are less widespread there, but TikTok is also trying to catch up. To know what to avoid, you need to understand how it works. Now we will look at the most common TikTok shopping scams:

Fake Products and Sellers

Since the beginning, the TikTok marketplace was conceived as a place where sellers could sell their goods at discounted prices, which was profitable. The problem is that the goods being promoted are not always genuine. In addition, there have been cases where the seller disappeared from TikTok after the item was purchased. Some scammers try to pass themselves off as genuine businesses. However, the main indication that it is a scam is that the product is sold at an over low price. Buying a product known to be fake is a waste of money.

This actually repeats the most widespread type of scams from other social media. Scams on Facebook or YouTube base on promoting a page with incredible discounts. Though, some specific features of TikTok allow for other directions of frauds.

Malicious Links in Bio

Scammers often place harmful links in their TikTok bio descriptions. They claim to offer free rewards, content downloads, coupon codes, etc. Usually, these links lead to Telegram channels that have nothing to do with what was promised. But sometimes, these links can cause installing malware, stealing login credentials, or just redirecting to harmful sites.

Money-Making Promises

A related scam is often promoted alongside shopping scams. Crooks make false promises of money or expensive prizes in exchange for a small upfront payment or personal information. In reality, they are just trying to trick you. Frauds use enticing offers of fast cash to trap you into giving away your personal and financial information or paying for fraudulent products. This includes Ponzi schemes, fraudulent apps, and other tactics used to lure you in.

Youth at Risk

TikTok draws marketers for its unique ability to connect with younger people. However, beneath the fascinating content, there’s an underbelly. This is especially alarming because young people are not highly aware of TikTok shopping scams and are easily influenced by bad influences.

According to the same study, the most significant users who have purchased on the platform are between 10 and 19 years old. Overall, users between 10 and 29 comprise over 50% of the platform’s user base. Although TikTok vets its sellers and removes products that violate the platform’s Terms of Service, that doesn’t stop scammers. If a user violates these policies, their account may be temporarily disabled or even permanently deleted. But it’s easy for crooks to create a new account.

Recommendations for Users

Unfortunately, with any new service, there is a possibility of fraud. This is especially true for online shopping, as verifying a seller’s identity or background can be difficult. Consumers should vigilantly follow online shopping safety tips when using TikTok Shop. The following tips can help you save time and finances:

• Research the seller before you buy. It is essential to research the seller and their website before making a purchase. Prioritize purchasing from verified sellers, identifiable by a blue tick mark on their pages. If you see a product on TikTok doesn’t guarantee its authenticity or the seller’s trustworthiness.
• Read comments and reviews. Checking comments and reviews from other users is an effective way to assess new sellers. Additionally, you can utilize TikTok’s search bar to find videos uploaded by previous customers showcasing the products they bought. This will help you better understand the quality of the products being offered.
• Explore the return policy. You should watch out if the contact information is shady or unclear. According to TikTok Shop’s return policy, customers can request a return or refund within 30 days of receiving their package.
• Pay attention to the URL. Always inspect the URL of retailer websites. Most retail websites have simple URLs like louisvuitton.com or cultbeauty.co.uk. However, if you see extra characters in the URL and additional words such as “super discounts,” “deals,” or “offers,” it’s probably a scam. This is especially true for online stores with “.shop,” “.site,” “.fun,” and “.top” domains.

Remember, Tiktok never asks for a password or any other confidential information. Any messages or emails sent with such requests are fraudulent. The easiest and most effective way to remove a fraudulent store is to send a report. If you notice suspicious activity, you can report it via a special form.

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You Got Scammed – Where It All Ends?

Before explaining the steps you should take after being scammed, I’d like to specify the starting point. And obviously, this point coincides with the point where the exact scam ends. But what does it look like?

Vast majority of the scams have one thing in common – money loss. Either the scam site asks you to top up the account on the “novice crypto exchange”, or takes a pay for the goods ordered from “an ultimate shopping discounter”, it will always be your money that is missing. Depending on the type, there could be other things to worry about, but they are rather rare.

Personal data leak is the second most common occurrence, while not that obvious to victims. While creating an account on the scam site, or even filling up the delivery info, you share facts about yourself, this or another way. Email, phone number, nickname, (possibly) typical password and delivery address cost quite a penny on the black market. Some of the sophisticated scams may also ask you for ID or even SSN, and guess what? They will end up on the Darknet, too. Unfortunately, that’s not much you can do with that once it has happened.

With this figured out, let’s switch to the actual advice on what to do when you have become a victim of a scam.

Ive Been Scammed, What Should I Do?

Despite the issues being of a small number and straightforward, the list of actions you can – and should take to revert things is rather extensive. We begin with a thing that excites all victims the most – the way to return money.

There are three elements that determine the chances for success of the entire process. Those are your patience, speed of reaction and the used payment method. Let’s start from the latter:

Payment methods are important due to the fact that some of them do not support money returns at all. When paying with a card using a well-known payment system, you have much better chances of getting your money back. Same is true for payments via PayPal. In contrast to them, payment systems like Venmo, CashApp or Revolut do not support any returns, chargebacks and whatnots. Wire transfers, along with cryptocurrency payments, are out of the question, too – chances to get the money back are rather small.

Speed of reaction is important as even those payment methods that provide refunds may discard your request if it is too late. Sooner is always better, but it will be OK to request the money return within up to 1 week since you’ve paid.

Patience is king when all the requests are done and all that’s left is to wait. Money returns may take some time to finalize, so do not lose faith and kindly provide the bank representatives with all the necessary information.

1.Start With Complaint to the Store

Sure, when we are talking about online scams, complaints to the store are mostly snake oil. Nonetheless, to be clear from the procedure perspective, this step is essential, and will give you additional proof to request the money return. Usually, even scam sites have some kind of a complaint form or contacts to send messages to. It is usually unresponsive, but it will make you a good evidence for further complaints.

Meanwhile, start collecting all the info related to the unfortunate payment. Any messages from social media related to the scam, on-site chat box, email notifications, invoices – each piece of information is valuable. This correspondence will further be demanded by the bank or a payment system that managed the transaction.

When the scam site is already offline (which happens rather often), feel free to proceed with the next step. Though, you will still need the documentary evidence I’ve mentioned above.

2.File a Complaint to the Payment System

As I’ve said above, you should be pretty fast with sending the money return request to the payment system. Depending on the method, the authority you should file the complaint to is different.

For bank cards, the obvious place to call is the card issuer bank. Most commonly, they have a separate department that specializes in solving problems with various kinds of fraud. To prove the case, they may ask you to provide the details – all the info to collect in the previous stage.

PayPal stands out among payment systems, as it is one of a few ones that provide refund operations. By contacting the system’s support and describing the case, you will be able to get your money back. In some cases, additional info may be requested, too.

Bank transfer/wire transfer, together with cryptocurrency payments, are the worst-case scenarios when it comes to money return. In this case, aside from the bank or crypto exchange you were using for the payment, you should also contact the police. And the money return in this case will be possible only when law enforcement will detain the frauds and access their funds.

2.1 Avoid Any “Money Recovery Services”

This part of advice is not about money returns, but about avoiding getting into yet another scam. Yes, you read it correctly – most users or “companies” that offer their services in recovering money after scams are, in fact, similar frauds. The way their scam works is plain as day, but with a bit of social engineering, an unsuspecting victim of one scam may trust this one as well.

Services that offer help with getting your money back after the scam may appear in social media, or even sometimes directly on your email. Strangers offer to recover all the money you’ve lost for a small reward (usually around 10-20% of the sum). However, shortly after taking your money, such “recovery experts” will stop answering, delete the conversation, or even ban you from texting them.

Though, not all of these scams are so blatant. In some cases, people who offer such services may really advise you on the steps on getting the money back. Thing is, anything they say or do effectively repeats the steps you can read above. Then the question arises – why would you pay someone for providing simple instructions that are available for free?

Contacting them is not only about financial risks: after gaining trust, they can ask you for sensitive details. It is rather easy to find a fraud that will gladly take your money, and then blackmail you with the info you’ve shared. And collecting sensitive info under such a legend is rather easy to automatize, meaning that frauds can gather massive amounts of personal information.

In rare cases, online scam masters may sell the database of scammed folks to such “money recovery experts”. You can predict what happens next: worried people will stick to the offer, and will most likely be ripped off once again.

2.2 Investigating Crypto Scams

As I’ve already mentioned, cryptocurrency transfers are among the hardest ones to revert. In fact, it is even recommended to contact separate authorities for that purpose. They specialize in investigating crypto fraud and tracing the lost money. There are both global and local investigators – I’ve gathered the ones to contact at the first place.

The post What Should You Do When You Get Scammed? appeared first on Gridinsoft Blog.

What is the Top Maine Lobster Scam?

Top Maine Lobster scam is a new fraud scheme that targets seafood enthusiasts’ fondness, specifically Maine lobsters, as it comes from its name. They have been airing deceptive advertisements on Facebook, promising heavy bargains on frozen Maine lobsters and colossal Alaskan king crab legs. However, this is a trap, leading unsuspecting victims to a fraudulent online shop called Topmainelobster[.]com. According to the reaction on social media, numerous individuals have fallen victim to this scam. They share their stories on Facebook about placing orders and never receiving the promised products.

In addition, the investigation has revealed that at least two Facebook pages are using the name “Top Maine lobster,” and both are scams. Both pages have NO posts, but they share the same profile picture. The transparency of these pages says the pages are very young, lacking the historical data and credibility expected from legitimate businesses. Thus, the scammers behind this operation attempt to deceive and confuse potential victims with multiple iterations of their fraudulent pages.

Methods of Propagation

Scammers have been actively running ads on Facebook, luring potential customers with what appear to be unbeatable deals on frozen sea products. They claim to sell Maine lobsters and Giant Alaskan king crab legs for a meager price. The fan page, “Top Maine Lobster,” mentioned above, is the centerpiece of this scam. If something seems too good to be true, it is.

The latest trend shows a massive flooding of Meta Inc. social media sites with fraudulent ads. Although this problem has been present for a very long time, and Meta Inc. claims that it is fighting this problem, we see the opposite result. For example, Instagram is overflowing with ads for sites that sell useful products at 30-70% discounts. In most cases, these are the lowest-quality copies from Aliexpress/Taobao/TEMU. However, there have also been cases when the victim received a box with garbage inside. The ability to advertise products on social networks was initially conceived as an opportunity for young, little-known artisans to promote their products. But now, it has become a noun that, by default, is associated with scams.

Why Is Top Maine Lobster a Scam?

According to ScamAdviser, an anti-scam website, Topmainelobster[.]com has a Trustscore rating of just 1 out of 100. Such a miserable rating is a clear indicator of the website’s fraudulent nature. It signifies a lack of trustworthiness, suggesting that customers should steer clear of this online platform to avoid becoming victims of this lobster scam. Further examination reveals that the website was registered on October 25, 2023.

This newfound status raises suspicions, as legitimate and trustworthy online businesses tend to have a more extended history and established online presence. The age of this website aligns with the behavior of many fraudulent online platforms. These one-day sites often appear suddenly and vanish just as swiftly, leaving customers without their purchases or refunds.

How to avoid shopping scams?

Unfortunately, this is not an isolated case of such a scam but rather a trend. The only thing that distinguishes this fraud from others is its scale. We recommend that you thoroughly research a website before you buy anything from it. You can do your research, read independent reviews, and check the rating of the site using special services. You can also use our link scanner. This will allow you to find out some information about the site that will help you decide whether you should buy from it or not. As for Topmainelobster[.]com, this is not the first such scam, and it won’t be the last. However, knowing the signs of a scam will help you recognize it. Forewarned is forearmed.

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What are online shopping scams?

Online shopping scams are what it sounds like. Websites, often poorly-made or copying each other’s designs, offer absolutely anything for sale. Some of them are dedicated to a certain topic, some are not, but all of them boast of huge – up to 90% – discounts. To attract users even more, sites offer free delivery for orders that exceed $50-70.

But, as you may guess, none of these claims are true, including even the goods from the website. People who ordered from these sites either do not receive the order at all, or have low-quality/irrelevant item delivered. Additionally, there is a suspicion that an ongoing “USPS delivery failure” scam campaign uses personal data leaked from these sites.

Shopping scam sites often adjust their themes corresponding to the current events. In May, after the Bed, Bath & Beyond bankruptcy, rascals began opening “Bed Bath & Beyond stock liquidation” sites. Upon financial troubles of the UK-based retailer Wilko, they began to mimic this retail chain as well. Other retail chains that do not have such troubles are copied, too, just without a notice about stock liquidation.

Halloween Online Shopping Scams – What to Expect?

Well, based on what I have seen under the mentioned cases of Bed, Bath & Beyond and Wilko, it is possible to predict some of the features of the scams to come. As usual, they will boast of huge discounts and free delivery for the orders over 5 cents. Local concentration of Halloween scams though is not tied to a specific brand, thus I expect to see them targeting users in both Americas, Europe and the UK.

Another edge of the story is the way cheaters will promote these scams. The majority of fraudulent shops usually use advertisements on Facebook or sites that do not filter the content they promote. This time, things won’t be much different – most likely, these “halloween discounters” will promote themselves with slogans like “purchase the Halloween stuff you’ve missed so far!”.

Actually, a couple of scams on this topic appeared back in late August. Possibly, they tried to play on folks who are going to have all things bought in advance. Though, these early hatchlings can give quite a good depiction of a Halloween-themed scam website.

How to protect yourself?

Being aware of ongoing scam campaigns already makes it harder for scammers to steal your money. Nonetheless, they constantly try to make their phishing place better. More realistic claims, less discounts, less templated websites – it may be not that easy even for experienced users to uncover the scam. Nonetheless, there are a couple of signs that fraudsters can never get rid of. Let me explain each one.

Recent registration date. Why would a long-running retail chain establish a separate site for Halloween items? Most scam sites, even those who do their best to look genuine, are registered less than a month ago. Keeping them up for longer in idle mode, just to clear up the image, cuts possible profits, while active scamming ends up with a domain ban rather quickly.

You can check the date of domain registration on any domain lookup utility available online. Using GridinSoft Online Domain Scanner, you can also see the status conclusion from our network filter.

Dubious URL. As branded or harmonically-looking domain name costs quite a penny, frauds are off to use URLs like stremgtvs.com or sadnfqemma.com. Obviously, none of legit shops will ever stick to such a name – it is just irrelevant for building their brand image. Another element to watch out for is the domain name zone. Con actors typically opt for cheaper ones, like .xyz, .shop, .site and the like.

Absence or scarce support options. This is yet another thing that goes from the purpose of the site. Genuine shopping websites will offer to contact support via email, sometimes even several ones, catch them on a phone, or even in a live chat. Scam sites will most likely end up with a single address that will never respond. In some cases, crooks use a single “support” email address that remains the same for different scams. This makes it possible to track related scam sites with a simple Google search dork.

Offers to use an untraceable/uncontrolled payment method. This is a rare occurrence, and it obviously requires you to go further into the scam. If the available payment methods are crypto transfers or Venmo/CashApp payments, be sure that you’re facing a scam. While being used in a number of benevolent businesses, these payment methods are either untraceable or do not suppose any returns. This implies that once your money is out, that’s no way back – quite a suitable option for fraudsters.

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Wilko Shopping Scams Emerge As Business Struggles

Hard times happen in every business, and retailers appear to be the most susceptible to problems over the last few years. Supply chain issues, lockdowns with sharp decrease in consumer demand, inflation surge – all this poison any retail chains. And those that had previous issues experienced compounded effects. Earlier, US-based Bed, Bath & Beyond chain went bankrupt due to the impossibility to go profitable and get any funding. Wilko was expected to be the next, because of unsolved financial struggles since early 2022. In early August 2023, the company announced massive layoffs and store close-outs, needed to ease reaching profitability. Excess goods stored in warehouses are also going to be sold.

But what is woe for company employees and management is a way to earn money for rascals. Fraudsters chose the topic of warehouse stock clearance to bait users into ordering stuff at their sites. These websites look similarly to a real Wilko page, and sometimes even have the legitimately-looking URL. Nonetheless, all this is a complete fake – hackers simply take your money and vanish. In rare cases, they can actually send you a package, but you won’t find anything even remotely resembling your order. Boulders, cheap trinkets worth a nickel, empty bottles – that’s it.

Who is in danger?

Wilko is the UK-exclusive retail chain, so that’s not much of a chance for someone to be interested in buying their stuff abroad. For that reason, the main audience of all these scams is in Britain. And be sure, stuff like household goods, homeware, kitchenware, cleaning products, garden supplies and the like at a huge discount is a desired thing for a number of people.

Key places where crooks promote such scam sites are advertisements in social media. Upon launching campaigns in Facebook, they opt specifically for users who are interested in goods they offer – just like proper ad campaigns do. This makes it quite hard to weed out for target users. Fortunately, there are several notable elements present on each of such sites that clearly say that it is a scam.

Ways to Tell Wilko Shopping Site Is a Rip-Off

• Website information. It does not appear on the exact page, but using free domain lookup services you can easily find some facts about it. Among other things, check out for the registration date. Scam sites commonly exist for a couple of weeks, rarely longer. Then either a hosting or the fraudsters shut them down. The latter happens when they’ve scammed enough people and it’s time to go. If the site started days ago, and there’s no info about its owners, while it is pretending to be a representative of the Wilko chain – beware.
• Domain name. If you’d have a business, would you pick a domain name close to its name, or an unpronounceable thing like afaobmy.com? That’s a rhetorical question. Aside from using mismatching names, such pages commonly use the cheapest top-level domains possible. Things on .site, .online, .shop or .store domains cost pennies, but are not likely to be picked for legitimate businesses.
• Contact information. Normally, you will find several contact emails, phones or even a link to a support service that is ready to answer questions and resolve issues. These pages, however, have only one email address mentioned as a contact, and it is not a responsive one. Some variants of Wilko sell-off scams do not even bother creating a legitimate look and do not offer any at all.
• User feedback. Genuine sites, even if they are not running for a long time, have feedback right on page or on specialised resources that collect feedback about such places. You won’t find any reviews on the exact site, and places from the outside will likely be full of people curious about their undelivered goods.
• Offers. Well, sell-off of warehouse stock supposes lower prices – you can often see 30-40% discount on these events. But 80-90% offs, even though they may sound miraculous, are not true. There is also a repeating header seen on numerous similar scam websites that offer free delivery if your order exceeds a certain sum – £50-70. The sum is relatively small, though due to the discounts, it can take numerous items to meet the number. This creates a psychological trick, when the victim is eager to order and pay for all things more quickly and get the ordered stuff, forgetting about any concerning indicators.

List of sites noticed in Wilko clearance shopping scam campaign:

Seeing any of these red flags is a reason to think of stopping any further deals with this site. Unfortunately, if you have already paid for something, it is likely that your money is lost. Still, there are steps to take if you fell victim to a scam.

What can I do as a victim of the Wilko Stock Liquidation Scam?

Bad things can happen to anyone, scams are just another possible scenario. And not the worst situation, to be honest – there are a lot of things you can do once you uncover it. They are mostly related to making your friends and authorities aware of the scam, and trying to get your money back.

First of all, contact your bank. Despite being mentioned the last, it is the first step to do, as banking operations are time-sensitive. Gather as much payment information as possible from the transaction with the scammers. Then, reach out to your bank – by phone, email/online support, or even come an actual branch. Ask them for a refund for the transaction to the scammers. This may require the info I’ve just mentioned, and some time to complete. Nonetheless, there is a high probability of success if you do this in less than a week after the fraudulent transaction.

Notify the authorities. Online hopping scams are as outlaw as any real-life scam. Notifying the corresponding authorities will at least speed up the website shutdown by the hosting. It also gives additional clues that may help to find and punish the scammers. This may need more time than any of us would desire, but will still happen at the end.

Tell your friends, colleagues and relatives about the scam. The more people are aware of the fraudulent site, the less likely scammers are to find new victims that easily. If your friends tell the same story to their friends, the effects increase even further. By raising awareness, you will probably save someone a hundred pounds or even more.

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Bed Bath and Beyond Scams Filled the Web

What can be more pleasant than getting a thing you wanted at a hefty discount? Such a wish of getting things practically for free is well known to scoundrels, and they never disdain using it.

To perform their dirty deeds, they establish websites that pretend to be places where the bankrupted company sells off the rest of its stock. This fails to pass even the most basic fact-checking, as the company used other ways to liquidate its inventory upon discontinuation. But this is not that clear to people who trip through such sites and see the things they wanted to buy – and with a huge discount.

Scammers Registered Dozens of Fake Bed Bath & Beyond Sell-off Sites

The websites I am talking about are mostly hosted on .shop domains. Scammers registered dozens of them, and despite being shut down after several weeks, they still bring the hackers enough profit to keep going. And the profit there is not measured in money sums: the sites aim at collecting personal data and sometimes even credit card information. All these things cost quite a pretty penny on the Darknet, particularly on its hacker forums. I managed to collect the list of sites involved in this scam campaign. Note – these are not all the pages that appear in this scam:

All these pages, despite having more or less relevant URLs, have a pretty much the same design. Apart from that, offers are the same as well: visitors can see goods typical for the Bed Bath & Beyond chain with up to 90% off. Upon the “checkout”, victims receive a form which asks them to drop personal details for delivery. That also looks familiar, but with one simple difference: the site does not have any goods in stock. It simply collects all you type in the form, and then shows you the “estimated delivery date” which will never actually happen. Usually, data these pages gather touches user home address, email, real name, phone number, and the like. And don’t even try to contact their “support” – you will never get a response, obviously.

Scams Aim At Banking Information

Some sites among ones I mentioned above went further in the categories of data they can collect. By asking for a prepayment for ordered goods, the site initiates a redirect to a phishing copy of the payment system page. It is not likely to take your money, as such operations are relatively easy to track for law enforcement. Instead, the form sends your card number, CVV code and expiration date – the full kit needed to stripe the card down. Once you’d try to perform the payment, the site will return an error, as it simply does not have any other options. Sure enough, carding is way less profitable now than it used to be, but is still possible – and still brings money to both data stealers and its “end users”.

How can I protect against Bed Bath & Beyond scams?

Fortunately, all such scams become obvious once you are attentive enough. First and foremost, check out the information from the company’s officials. Usually, when it comes to inventory sell-off, they notify about the way it will be done. But yes, after some time, third parties that were not mentioned in the initial message will come across these goods and will market them as well. So to distinguish the fraud from a genuine offer, you should perform an analysis of the exact website.

Do not believe the offers that are too good to be true. As expected, hackers will offer the best price possible – simply to attract customers. 70, 80, 90% – they sometimes go really crazy, though it does not always work in their favour. Such generous offers are most oftenly the signs of a scam. Even though these goods were already bought at a discount, no one will sell them below this cost, if they are sane.

Check the source of the page. Websites with shopping scams are often promoted via pop-up ads and dubious banners you can come across on some pages. In particular, adware often promotes such sites, for a small pay for each viewer. If you suspect or even witnessed such an unexpected appearance of the Bed Bath & Beyond scam website, close it as soon as possible and don’t even interact with it.

Use an anti-malware program with a network filter. To make your life much easier and minimise the chance of getting on a scam page, use a program that will prevent you from visiting such questionable places. Not all solutions can offer network protection – but GridinSoft Anti-Malware does. Consider trying it out, as it is not only about online security, but also exceptional malware protection capabilities.

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